Local alternative · Tours
The alternative to Uber Eats built for the restaurants of Tours
Tired of watching a slice of every order sail off to a multinational? Captain.Food wants to give you back what a commission platform took from you: your dishes, your prices, your customers — in Tours, between independents.
⚓ Nothing is built yet. Captain.Food is just starting out in Tours, with its first restaurateurs. This page describes what we want to build together — not a service that's already available.
A ~30% commission on a ~3% net margin: up to 10× what you keep on the order.
The real cost of an order on a ~30% platform
A platform like Uber Eats takes around ~30% commission on your delivered orders (public source, 2024). Yet the average net margin of a restaurant sits around ~3% (Observatoire Fiducial, UMIH/GHR/SNARR 2025). Do the math: the commission can swallow ten times your margin on that order.
Take an illustrative example: on a €20 order, a platform can take ~€6. With Captain.Food, it would be €0 on the dish — you keep your €20. That's not a marketing number, it's the direct consequence of the model: we don't fund ourselves on your back.
That's no small thing when you know that roughly 8,000 food-service establishments went insolvent in France in 2024 — +80% in two years (Altares 2024). The commission isn't the only cause, but it tightens the vice.
What Captain.Food wants to change
We want to build an online ordering channel under your name, where:
- 0% commission on your dishes, always. You keep 100% of the price of what you sell.
- Your customers belong to you: from the first direct order, you get access to your base to build loyalty yourself — no confiscated customer base.
- Your prices stay your prices, the same as dine-in: nothing to inflate to absorb a commission.
And because we take no commission, we don't have that lever to squeeze you later. We're also giving ourselves legal safeguards: Captain.Food is carried by the Caring Hope Foundation association (a French loi 1901 non-profit), with a cooperative course (SCIC as the goal) and ESUS accreditation as the objective — a trajectory, not a done deal. Read the manifesto →
The ethical angle: money that stays in Tours
Let's compare models, not logos. The commission model captures value and ships it elsewhere; the rider in it is often a precarious variable. We want the opposite: money staying with the independents of Tours, and delivery paid decently (a channel to come). It's a bet: that informed customers would rather support their local businesses. We tell it to you as a bet, not a certainty. How we fund ourselves, in plain terms →
Free, no exclusivity. Curious about the product? Check out the mockups and tell us what's missing.
Frequently asked questions
Captain.Food — is it already available in Tours?
No, nothing is built yet. Captain.Food is just starting out in Tours with its first restaurateurs. We're co-building the tool with the ones coming aboard now. It's not an active service you could use tomorrow morning — it's a roadmap you can take part in.
Do I have to leave Uber Eats to join Captain.Food?
No, no exclusivity. Captain.Food comes on top, as the direct channel you control. Many restaurateurs keep Uber Eats for discovery and steer their regulars towards their direct ordering, with no commission on the dishes.
Uber Eats takes around 30% — so what's the catch with you?
There isn't one on the restaurateur's side: 0% commission on your dishes, no matter what. The service is funded by a pay-what-you-want customer contribution (€0 is fine), never a percentage on your margin, never a surcharge added for the customer. Our accounts are open to the public on Open Collective.
A restaurant or food truck in Tours? Write to us at miam@captain.food, chat directly on WhatsApp, or see our commission-free restaurant in Tours page.